Conditions d’utilisation

Terms of Service

Welcome to Soula Nature. By visiting our website or purchasing from our store, you agree to the following Terms of Service.

Online store terms

By using this website, you confirm that you are legally able to make purchases online. You agree not to use our products or website for any illegal or unauthorized purpose.

Products

We do our best to display our products, descriptions, prices, and images as accurately as possible. However, we cannot guarantee that your device’s display will show product colors exactly as they appear in real life.

We reserve the right to modify or discontinue products at any time without notice.

Prices and availability

Prices are listed in Canadian dollars unless stated otherwise. Prices and product availability may change without notice.

Orders

We reserve the right to refuse, cancel, or limit any order if necessary, including in cases of suspected fraud, incorrect pricing, or product unavailability.

Shipping

Shipping times may vary depending on the destination and carrier. Soula Nature is not responsible for delays caused by shipping carriers, customs, weather, or other situations outside our control.

Returns and refunds

Please refer to our Return and Refund Policy for information about returns, exchanges, and refunds.

For health and hygiene reasons, opened, used, or damaged hair care products cannot be returned, exchanged, or refunded.

Personal information

Your personal information is handled according to our Privacy Policy.

Limitation of liability

Soula Nature is not responsible for any indirect, incidental, or consequential damages related to the use of our website or products.

Contact information

For any questions about these Terms of Service, you can contact us at:

Soula Nature
Email: Info@soulanature.com